Foundations of Professionalism & Personal Effectiveness
This course focuses on building the individual awareness, responsibility and communication skills that underpin professional behaviour. It introduces foundational frameworks, as well as practical tools for time management, goal setting and confident communication. These form the critical inner work needed for staff to take ownership of how they show up and contribute at work.
Only available for groups of 4 or more people
Click below to download the course brochure and group pricing
Who should attend?
Essential for all staff.
At the course, you will learn:
- How to recognise unhelpful behavioural patterns in workplace interactions and learn how to shift into more constructive, empowered responses.
- Identify what professionalism looks like in your context and reflect on how you show up.
- Apply time and energy management strategies to improve effectiveness and reduce stress.
- Communicate more clearly and confidently, using both verbal and non-verbal cues.
- Demonstrate active listening skills to improve connection and reduce misunderstanding.
- Set and articulate professional goals aligned with personal development and career growth.
Course Duration:
Course Duration: 1 Day
Course Times: 08:30 – 16:30
Only presented in-house for groups of 4 or more delegates. Please download the in-house brochure for more details & pricing.
Course outline:
- Foundations – Building self leadership
- Workplace professionalism and attitude
- Time management and goal setting
- Communication Foundations
- Active listening and presence
What is included?
- A trainer who is a subject matter expert
- Practical exercises, discussion and one- to-one feedback from the trainer
- A comprehensive learner guide packed with practical tips
- Post course support to assist you in implementing what you have learned
- Digital Certificate of attendance
