Course List
If you have a group of 4 or more people to train we will
present the course at your organisation or virtually.
(Unfortunately we don't train individual delegates.)
Click on the LEARN NOW button for more details and to download the course brochure which includes the pricing table for groups of 4 - 20 delegates.
Business Writing For Office Professionals
Our expert trainer will provide you with tips to avoid common grammar mistakes and help you with the use of punctuation, so that you produce emails and reports that are clear, effective and professional.
Communication & Conflict Management
It is essential that teams work
together and learn to communicate effectively. We’ll give you the tools to deal with different personality types and difficult people
Competency Based Interviewing & Targeted Selection
Hiring mistakes can be exceptionally costly. We’ll give you the tools to conduct more effective interviews, that provide a more holistic picture of the candidate, so that you are able to select the right talent fit for the job and your team.
Delivering Exceptional Customer Service
Delivering exceptional customer service is about so much more than a friendly voice on the other side of the line. It’s about commitment, attitude, knowing your business and understanding your customer’s needs. This course is all of that, and more…
Explore and celebrate our differences. Stereotypes are dispelled, perspectives challenged and cultural misunderstandings looked at with sensitivity and humour.
Emotional Intelligence
Emotional intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. Let us show you how.
Managing People Using Your Strengths
We’ll provide you with the essential management skills you need to succeed PLUS an awareness of how to use your CliftonStrengths®, to maximise your impact as a team leader.
Minute Taking Made Simple
We’ve trained hundreds of people, who now ENJOY taking minutes!
We’ll help take the stress out of minute taking, it’s a skill anyone can learn…
PA & Executive Secretary Master Class
We’ll provide you with the skills you need to successfully support your manager, so that you become an invaluable asset to your management team.
People Management & Supervisory Skills
This course helps managers build
their confidence and gives them a
toolkit of essential skills and
techniques that can be applied
immediately back in the workplace.
Power Play – Building Strong Teams with the LEGO SERIOUS PLAY method & CliftonStrengths
Imagine a team building workshop where everyone gets to really understand themselves and their team members better, while they PLAY!
Presenting & Speaking with Confidence
We’ll give you the skills to speak in front of others more confidently, delivering your message with impact and professionalism. Leave with some tricks of the trade so that you are able to engage any audience.
Professional Office Administration Skills
From the basics to the more
advanced skills, this course has you covered. We’ll help you become the admin super star your team needs right now.
Professional Receptionist Skills
As the first point of contact with your business, it’s essential that your receptionist represent your business well, we can ensure this happens…
Report Writing Training
We’ll equip professionals and
managers with the skills to write powerful, effective reports – without wasting time.
Time & Stress Management in the New World of Work
This workshop will explore the many facets of stress and give practical solutions and plans of actions to better manage your time at work, at home and while working remotely.
