Courageous Conversations at Work
This training will provide tools for effective communication when stakes are high. Delegates will learn to have conversations that are initiated with the purpose of discussing issues that are difficult and uncomfortable.
Only available for groups of 4 or more people
Click below to download the course brochure and group pricing
Who should attend?
Individuals and teams who are facing challenges in the workplace. Courageous conversations can transform challenging circumstances into tangible opportunities.
At the course, you will learn:
- Self and other awareness during difficult conversations
- Identifying personal triggers and how to cope with these
- Actively listening so that people feel physically seen, emotionally valued and understood
- Guidelines to communicate your view in a non-threatening way
- Effective communication strategies for conflict resolution
Course Duration:
Course Duration: 1 Day
Course Times: 08:30 – 16:30
Only presented in-house for groups of 4 or more delegates. Please download the in-house brochure for more details & pricing
Course outline:
- What defines courageous conversations and why this is a critical skill to have
- Understanding yourself and what your triggers are
- How to deal with conflict appropriately
- Adapting your approach to different circumstances
- Real life practical examples and role playing in order to practice courageous conversations
- A feedback session to share insights and design your own personal action plan
What is included?
- A trainer who is a subject matter expert
- Practical exercises, discussion and one- to-one feedback from the trainer
- A comprehensive learner guide packed with practical tips
- Post course support to assist you in implementing what you have learned
- Digital Certificate of attendance
