Course List
If you have a group of 4 or more people to train we will
present the course at your organisation or virtually.
(Unfortunately we don't train individual delegates.)
Click on the LEARN NOW button for more details and to download the course brochure which includes the pricing table for groups of 4 - 20 delegates.
Communication & Conflict Management
It is essential that teams work
together and learn to communicate effectively. We’ll give you the tools to deal with different personality types and difficult people
Competency Based Interviewing & Targeted Selection
Hiring mistakes can be exceptionally costly. We’ll give you the tools to conduct more effective interviews that provide a more holistic picture of the candidate so that you are able to select the right talent fit for the job and your team.
Courageous Conversations at Work
Having the right tools for effective communication when stakes are high is essential in the workplace. This course will help you learn to have conversations that are initiated with the purpose of discussing issues that are difficult and uncomfortable.
Delivering Exceptional Customer Service
Delivering exceptional customer service is about so much more than a friendly voice on the other side of the line. It’s about commitment, attitude, knowing your business and understanding your customer’s needs. This course is all of that, and more…
Explore and celebrate our differences. Stereotypes are dispelled, perspectives challenged and cultural misunderstandings looked at with sensitivity and humour.
Emotional Intelligence
Emotional intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. Let us show you how.
Effective Manager: Moving from Boss to Coach
The rapidly changing, fast moving world of today’s workplace requires a new kind of manager. This course will equip your managers with the coaching skills to get alongside employees in order for them to challenge and co-create meaningful work.
Effective Supervisor - Planning and Organising for Success
This workshop is designed to equip supervisors with practical tools and techniques to enhance their effectiveness in planning, organising and leading within their workplace.
Foundations of Professionalism & Personal Effectiveness
This course will help to lay the foundation for how staff show up and contribute at work. Focusing on the skills that underpin professional behaviour.
Managing People Using Your Strengths
We’ll provide you with the essential management skills you need to succeed PLUS an awareness of how to use your CliftonStrengths®, to maximise your impact as a team leader.
Minute Taking Made Simple
We’ve trained hundreds of people who now ENJOY taking minutes!
We’ll help take the stress out of minute taking; it’s a skill anyone can learn…
Presenting & Speaking with Confidence
We’ll give you the skills to speak in front of others more confidently, delivering your message with impact and professionalism. Leave with some tricks of the trade so that you are able to engage any audience.
Preventing Burnout and Flourishing at Work
Burnout is a new reality in the world of work and is often ignored with significant consequences. Let us help you prevent this from happening.
Professional Office Administration Skills
From the basics to the more
advanced skills, this course has you covered. We’ll help you become the admin super star your team needs right now.
Professional Receptionist Skills
As the first point of contact with your business, it’s essential that your receptionists represent your business well. We can ensure this happens…
Report Writing Training
We’ll equip professionals and
managers with the skills to write powerful, effective reports – without wasting time.
Wellness, Resilience and Change
This workshop will help employees build
resilience, handle setbacks, protect their wellbeing and adapt to change.
